Reference

How zero4d Handles Your Personal Data

This Privacy Policy explains what information we collect when you use zero4d, how we use it, and what choices you have over it.

Data collected at account creationDANA, OVO, GoPay transaction recordsCookie and device usage dataYour right to access or delete dataHow to contact us about your privacy
zero4d How zero4d Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy Request

If you want to review the data we hold on your account, ask us to correct something, or request deletion, our support team handles those requests directly. You can reach us through live chat, email, or the in-account help form. We treat privacy requests separately from general account queries so they get the right attention.

Live Chat Open the chat icon from any page on zero4d. Describe your privacy request and our team will log it and respond with next steps.
Email Support Send your request to our support email with your registered account details. We use your account record to verify your identity before acting on any data request.
In-Account Help Form Log in, go to account settings, and use the help form to submit a privacy or data query. This keeps your request linked to your account automatically.
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Your account data is protected through SSL encryption on every page, including deposit and withdrawal screens. We apply access controls so that only the system processes and staff roles that need your data can reach it. Below are four specific areas of how we manage your information on zero4d.

Cookies and Device Data We use session cookies to keep you logged in and analytics cookies to see which lobby sections you visit most. You can adjust cookie settings in your browser, though some account functions need session cookies to work.
Payment Data Handling When you deposit via DANA, OVO, or GoPay, the transaction reference is stored on your account record. We do not store your full e-wallet PIN or credentials — those stay inside the respective wallet app.
Account Security and Retention Account data is retained while your account remains open and for a legally required period after closure. If you request deletion, we remove personal identifiers and retain only anonymised transaction records where law requires.
Requesting Data Changes You can request a copy of your data, ask us to correct inaccurate details, or ask for deletion via live chat or email. We verify your identity against the account record before processing any change.

Questions About Your Privacy on zero4d

These are the questions we hear most often about how we handle personal data, cookies, and account information. If your question is not covered here, reach out through live chat or email and we will help.

We collect your name, mobile number, email address, and the payment method you link — typically DANA, OVO, or GoPay. This is used to verify your identity and process transactions.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers bound by confidentiality agreements.

Contact us via live chat or email with your registered account details. We verify your identity first, then provide a summary of the personal data linked to your account.

Yes. Submit a deletion request through our support channel. We remove personal identifiers from active systems and retain only what applicable law requires us to keep.

We use session cookies to keep your login active and analytics cookies to understand lobby usage patterns. You can block non-essential cookies in browser settings without losing core account access.

We keep your data for the period required by applicable Indonesian regulations after account closure. Once that period ends, personal identifiers are removed from our active records.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.